Shipping policy
Thank you for shopping with Drite. We are committed to providing reliable and efficient delivery for all orders.
Please review our shipping policy below before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received. This applies Monday-Friday
Orders are not processed or shipped on weekends or public holidays.
During busy periods, product launches, or holidays, processing times may be slightly extended.
Shipping Times
As we work with international fulfilment partners and warehouses, delivery times may vary depending on your location.
Estimated Delivery Time:
- United Kingdom: 9–12 business days
- International Orders: 9–12 business days
This applies Monday to Friday
Please note that in some circumstances, orders may take up to 14 days to arrive.
Shipping Locations
We currently ship to multiple countries worldwide.
Shipping availability may vary depending on the destination and local courier restrictions.
Tracking Information
Once your order has been shipped, you may receive tracking information via email where available.
Please allow several days for tracking updates to appear after dispatch.
Delays
While we aim to deliver orders as quickly as possible, delays can occasionally occur due to:
- High order volumes
- Customs clearance
- Courier disruptions
- Weather conditions
- International shipping delays
Drite is not responsible for delays caused by shipping carriers or customs processing.
Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact the shipping carrier first.
If you still require assistance, contact our support team and we will do our best to help.
Customs & Import Fees
International customers may be responsible for customs duties, import taxes, or local fees depending on their country’s regulations.
These charges are not included in product or shipping prices unless stated otherwise.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team through our website.
Thank you for choosing Drite.